Session 1 - The contribution of users in healthcare quality and safety improvement initiatives HAS Haute Autorité de Santé

Moderator: Maud Guillaumin, Journalist
Guest speaker: Angela Coulter, Director of Global Initiatives, Informed Medical Decisions Foundation, USA

9 :25 - Involvement of users: force for progress in France
Véronique Ghadi, Project Manager, Department for the Improvement of Healthcare Quality and Safety, HAS

21 :05 - American experiences of user and patient involvement
Arlene Bierman, Director, Center for Evidence and Practice Improvement, Agency for Healthcare
Research and Quality, USA

30 :50 - Patient leader approach to take on board the experience of care
David Mc Nally, Deputy Director, Patient Experience, Directorate of Nursing Care, and Steve Sharples, Patient Leader, from the Patient Leaders Expert Advisory Group, NHS England

44 :00 - Montreal model, partnership between patients and health professionals
Marie-Pascale Pomey, Professor, Department of Health Administration, University of Montreal –
Physician Advisor to the Institut national d’excellence en santé et services sociaux (National Institute for Excellence in Healthcare and Social Services), Quebec, Canada

1 :10 :10 - Round table: Arlene Bierman − Angela Coulter − Véronique Ghadi − David Mc Nally − Marie-Pascale Pomey − Steve Sharples

Session 1 - The contribution of users in healthcare quality and safety improvement initiatives
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Science & Technology	Upload TimePublished on 6 Dec 2016